Frequently Asked Questions
Starting something new can bring up a lot of questions. At Altuva, we're dedicated to making your healthcare journey straightforward, transparent, and stress-free. Below, you'll find answers to common questions about our clinic, telehealth services, and what to expect before and after your appointment. If you don't see what you're looking for, feel free to reach out. Our team is always ready to assist you.
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Why Choose Altuva?Altuva is an Australian telehealth clinic dedicated to providing accessible and affordable healthcare. Our services include flat-rate $59 consults fees, timely appointments typically within 2 business days, and personalized care from AHPRA-registered healthcare professionals. All consultations are telehealth, ensuring convenience and eliminating the need for travel.
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Who is eligible for a script?Our online screening will determine if you're eligible for a consult with a prescribing doctor. Eligibility for a prescription is determined by a qualified healthcare professional after a thorough assessment of your medical history, current symptoms, and treatment needs. Conditions which may be eligible for treatment include issues with sleep, anxiety, stress, and pain.
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What are the ongoing costs?Our appointments are a flat rate of $59 every time. No hidden fees, no surprises.
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How much does it cost?All appointments are a flat rate of $59. View our fees page to learn more.
1
Online Assessment
Takes less than 5 minutes. Tell us about your medical history, symptoms, and any prior treatments.
2
Free Screening
Our clinical team will conduct a free review of your assessment and confirm your eligibility.
3
$59 Consult
You’ll be booked for a telehealth call with a doctor to discuss your treatment plan.
4
Ongoing Support
Follow-up care, script renewals and assistance. Always with the same team you can trust.
