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Tailored Telehealth Care for Melbourne

At Altuva, we make access to quality, stigma-free telehealth care easier for patients in Melbourne and right throughout Victoria. Our fully online alternative health clinic offers doctor-led telehealth services that support a wide range of conditions, from sleep issues to chronic pain, mental health, and more*. 

Securing consistent and proactive support from a trusted doctor isn’t always easy in Melbourne. Altuva offers an alternative approach, with flexible telehealth care from the comfort of your home, when you need it.  Whether you’re north or south of the river, bayside, or out west, or if home is in Geelong, Ballarat, Bendigo or a regional area like Shepparton and Warrnambool, with Altuva you can rely on the same consistent care, everywhere. 
 

Image by Simona Sergi

How Our Melbourne Telehealth Service Works

We help patients in Melbourne manage ongoing conditions like sleep issues, chronic pain, anxiety, stress and other health concerns*. If you’re considering natural medicine for the first time or are already familiar with alternative therapies, Altuva’s team of authorised prescribers will work with you to tailor a treatment plan that aligns with your needs and overall health goals. 

 

It starts with a simple online intake form. You’ll tell us a little about your health history, your symptoms, and what you’re hoping to address with the support of Altuva. Once submitted, our qualified healthcare practitioners will assess your eligibility and contact you to arrange a telehealth appointment in Melbourne. Usually, within 1 or 2 business days.

 

During your telehealth appointment in Melbourne, you’ll speak one-on-one with a qualified prescribing doctor over a secure video call. You’ll have time to ask questions and explore treatment options while talking through what has and hasn’t worked for you in the past. 

 

If medication is prescribed, we’ll send your eScript to your phone. From there, you can choose delivery from our pharmacy partner, or you can pick it up locally if that option is available where you are. Repeat prescriptions and follow-ups are just as simple and can be handled online, with no disruption to your care.

Why More People in Melbourne Are Turning to Altuva

 

Melbourne has no shortage of healthcare providers, but it’s not always easy to find one who truly listens or has the availability when you need it. At Altuva, our telehealth doctors in Melbourne provide flexible, affordable healthcare that’s tailored for you. 

 

  • You won’t need a referral from your GP or healthcare provider. Instead, you can book directly with Altuva. 

  • We offer fixed, flat-rate fees. Our prices are set at $59.00 for each and every appointment, whether it’s your first consultation, a follow-up, or a prescription renewal. 

  • With Altuva, you won’t have to wait to see a doctor. Telehealth appointments in Melbourne are usually available within 1-2 business days. 

  • Our alternative medicine clinic in Melbourne is entirely online, so you can relax into a private, secure, one-on-one appointment from the comfort of your home.

Supporting Melbourne and Beyond

 

From Fitzroy to Frankston, Geelong to the Grampians, Altuva makes Melbourne telehealth easy to access, whatever your postcode.  We also support patients across Victoria and around Australia, including Sydney, Brisbane, Hobart, Canberra, Adelaide, Perth, Darwin, Gold Coast, and Cairns.

Melbourne CBD at night

About
Melbourne

Melbourne is the capital of Victoria and one of Australia’s most culturally rich and diverse cities. Known for its bustling laneways, renowned food scene, vibrant arts culture, and major sporting events, it’s a city full of life and opportunity. As a centre for both innovation and healthcare, Melbourne gives locals access to high-quality medical support, including easy-to-access telehealth services through providers like Altuva.

Great Ocean Road Victoria

1

Online Assessment

Takes less than 5 minutes. Tell us about your medical history, symptoms, and any prior treatments.

2

Free Screening

Our clinical team will conduct a free review of your assessment and confirm your eligibility.

3

$59 Consult

You’ll be booked for a telehealth call with a doctor to discuss your treatment plan.

4

Ongoing Support

Follow-up care, script renewals and assistance. Always with the same team you can trust.

Melbourne FAQ

 

Q1: What are your hours for Melbourne patients? 
A: We’re open Monday to Friday, 10am to 5pm AEST. Most appointments are scheduled within 48 hours.


Q2: Do you offer services outside of Melbourne?
A: Yes, we serve all of Victoria including Geelong, Ballarat, Bendigo, Shepparton, Warrnambool and other regional communities.


Q3: How do I make an appointment?
A:  Fill out our free online screening in under five minutes. Our team will review your details and get in touch within one business day to organise your telehealth consultation at a time that suits you.

Q4: How much does a telehealth appointment in Melbourne cost?

A:  Every Altuva telehealth consultation in Melbourne is charged at a flat rate of $59. That fee stays the same, whether it’s your first consult, a follow-up, or a prescription renewal. Our online screening application is free, and there are no hidden sign-up fees. 

Concession discounts may also be available for eligible patients. 

Q5: Do I need a referral to see a telehealth doctor in Melbourne?

A:  No, you don’t need a referral to see an authorised prescribing doctor at Altuva. You can begin the process by filling out our free intake form. If you're eligible, we’ll contact you to make an appointment with one of our telehealth doctors for Melbourne, and your appointment will be conducted online, via a secure and discreet video call. 

Q6: Can I get prescriptions delivered in Melbourne?

A:  Yes, you can. If treatment is prescribed by our telehealth doctors in Melbourne, your medication can be delivered directly to your door through our dispensing pharmacy partner, or picked up in person if collection is available nearby. We send eScripts straight to your phone so you won’t need to leave home. 

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