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Accessible Telehealth in Darwin and the NT

Altuva makes it easier to access affordable, stigma-free telehealth care throughout Darwin and the Northern Territory. Our experienced doctors are authorised prescribers who support a wide range of ongoing health concerns, including sleep, chronic pain, and mental health*. With every consultation held online, you can connect with a qualified doctor from home, whether you’re based in Darwin, Palmerston, Katherine, Alice Springs, or in a regional community further afield.

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How Telehealth Works for Darwin Patients

You don’t need to travel, sit in a waiting room, or even get a referral to access great quality healthcare. With Altuva, your appointment is set up online in just a few steps.

1. Complete your pre-screening form
Start with our free screening form. It only takes a few minutes and gives our team the information they need to understand your medical history and health goals.

2. Book your appointment
Once we’ve reviewed your form, we’ll confirm your eligibility and reach out to arrange an appointment with a prescribing doctor. For most Darwin patients, this happens the same or the very next business day.

3. Meet your doctor online
Your 20-minute telehealth appointment is held over a secure video call. This is your time to talk openly with a qualified prescriber about your symptoms, your health history, and what you’re hoping to achieve. You won’t be rushed, and your doctor will make sure you leave the call with a clear plan for your next steps.

4. Get your script
If a treatment is prescribed, your eScript will be sent directly to your phone. You can choose to collect your medication locally if that’s convenient, or have it delivered quickly and securely to your door. StarTrack Express delivers across the NT, with most orders arriving the next business day.

Follow-ups and repeat prescriptions are just as easy to manage online. You’ll enjoy reliable continuity of care without the disruption of starting over each time.

Affordable Fixed-Fee Care

Healthcare should be affordable and transparent, and easily accessible to everyone in Australia. That’s why Altuva telehealth appointments in Darwin are charged at a flat rate of $59 every time.

That fee applies whether it’s your very first consultation, a follow-up, or a script renewal. We won’t charge sign-up fees or add unexpected costs later on. If you hold a concession card, you could also be eligible for discounted rates. With Altuva, you know exactly what to expect at every single appointment. 

Quality Telehealth Australia-wide

Altuva supports patients right across the Northern Territory, from Darwin and Palmerston through to Katherine, Tennant Creek and Alice Springs. Living regionally or remotely shouldn’t mean missing out on timely healthcare, and with our fully online clinic, you can connect with a doctor from home, wherever that might be.

Our services extend nationwide, too. Altuva provides telehealth care in every major city and regional centre across Australia. We currently support patients in Melbourne, Sydney, Brisbane, Canberra, Adelaide, Perth, Hobart, Gold Coast, and Cairns.

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About
Darwin

Darwin is the capital of the Northern Territory and Australia's northernmost capital city. Known for its tropical weather, cultural diversity and welcoming community, Darwin offers a unique mix of nature and urban life. Located on the Timor Sea, it serves as a key connection point between Australia and Asia. Popular local attractions include the Darwin Waterfront, Mindil Beach Sunset Market and the Museum and Art Gallery of the Northern Territory. With its laid-back lifestyle and multicultural feel, Darwin is a great place to live and visit.

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1

Online Assessment

Takes less than 5 minutes. Tell us about your medical history, symptoms, and any prior treatments.

2

Free Screening

Our clinical team will conduct a free review of your assessment and confirm your eligibility.

3

$59 Consult

You’ll be booked for a telehealth call with a doctor to discuss your treatment plan.

4

Ongoing Support

Follow-up care, script renewals and assistance. Always with the same team you can trust.

Darwin FAQ

Q1:  What hours do you see Darwin patients?
A: Our Darwin telehealth services are available Monday to Friday, 9:30 am to 5:30 pm local time (ACST). Most patients are seen on the same or the very next business day, so you don’t need to wait long to speak with a qualified telehealth doctor in Darwin when you need one. 


Q2: Can I use Altuva if I don’t live in Darwin?
A: Yes, you can. Altuva works with patients throughout the Northern Territory, from Palmerston and Katherine to Tennant Creek and Alice Springs. Living outside Darwin doesn’t limit your access to care, either. With our fully online clinic, you can:

  • Book from anywhere in the NT, and right across Australia, for that matter

  • Connect with a qualified doctor experienced in alternative treatments 

  • Have prescriptions delivered securely and discreetly to you at home

 

Q3: How do I make my first booking?
A: Unlike traditional GP clinics, booking a telehealth appointment in Darwin is fast and simple. Start by telling us a little about yourself in our online screening form. Our team reviews your information almost immediately, before contacting you to organise a consultation. Most patients have their first telehealth appointment in Darwin within 24-48 hours of taking the first step. 


Q4: Will my prescription be delivered?
A: It can be! If your doctor prescribes medication, you’ll receive an eScript straight to your phone. You can then choose to collect your medication from your local pharmacy, if it’s available, or select our secure delivery with StarTrack Express to anywhere in the NT. Patients in Darwin can receive their prescribed medication as early as the next business day after their appointment. 

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