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Contact Us

At Altuva, we're dedicated to providing accessible and affordable healthcare across Australia. Whether you're a new patient, returning for a follow-up, or seeking more information about our telehealth services, our team is here to assist you. Reach out to us with any questions or concerns, and we'll be happy to help guide you on your healthcare journey.

1300 082 556

Have questions? Call us Monday to Friday and chat with a real person - no bots, no runaround.

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  • Why Choose Altuva?
    Altuva is an Australian telehealth clinic dedicated to providing accessible and affordable healthcare. Our services include flat-rate $59 consults fees, timely appointments typically within 2 business days, and personalized care from AHPRA-registered healthcare professionals. All consultations are telehealth, ensuring convenience and eliminating the need for travel.
  • Who is eligible for a script?
    Our online screening will determine if you're eligible for a consult with a prescribing doctor. Eligibility for a prescription is determined by a qualified healthcare professional after a thorough assessment of your medical history, current symptoms, and treatment needs. Conditions which may be eligible for treatment include issues with sleep, anxiety, stress, and pain.
  • What are the ongoing costs?
    Our appointments are a flat rate of $59 every time. No hidden fees, no surprises.
  • How much does it cost?
    All appointments are a flat rate of $59. View our fees page to learn more.

1

Online Assessment

Takes less than 5 minutes. Tell us about your medical history, symptoms, and any prior treatments.

2

Free Screening

Our clinical team will conduct a free review of your assessment and confirm your eligibility.

3

$39 Consult

You’ll be booked for a telehealth call with a doctor to discuss your treatment plan.

4

Ongoing Support

Follow-up care, script renewals and assistance. Always with the same team you can trust.

Follow-up

Altuva

10am-5pm Monday-Friday
 

1300 082 556

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Disclaimer: Altuva does not promote or endorse the use of any specific treatment. All medical decisions are made on an individual basis by qualified Australian healthcare professionals. Treatment suitability varies between individuals and may depend on factors such as age, health status, weight, and medical history. Outcomes are not guaranteed, and side effects may occur. Always seek medical advice from your doctor or treating specialist. In Australia, alternative treatments are regulated by the Therapeutic Goods Administration (TGA). More information about scheduled medicines is available on their website.

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©2025 by Altuva

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